Official Policy

Privacy Policy 3star88

3star88 takes our responsibility towards every member's privacy seriously. This document explains in detail how we collect, use, store and protect your personal information as a user of our platform.

Effective: 1 January 2026
Bahasa Melayu & English
Full Data Protection
International Licensing

Comprehensive Privacy Protection

Every aspect of how your personal data is handled is designed with the trust and security of 3star88 members as the priority.

High-Level Data Encryption

All personal information and transaction data of 3star88 members is protected using SSL encryption technology. Data transmitted between your device and our servers cannot be read by third parties.

Identity Privacy Assured

Your identity information — including your full name, MyKad number and account details — is handled with complete confidentiality. We do not disclose this data to any external party without your consent.

Your Account, Your Control

3star88 members have the right to access, update or request deletion of their personal data at any time. Contact our support team to manage your information easily.

Financial Information Security

Payment-related data such as Touch 'n Go eWallet details, DuitNow and FPX online banking information is processed through secure channels that comply with current financial security standards.

Transparent Cookie Management

We use cookies to improve your browsing experience on the 3star88 website. You can manage your cookie settings through your browser at any time according to your preferences.

24-Hour Privacy Support

The 3star88 support team is available to assist with any queries related to your privacy and personal data via live chat and email, available 24/7 in Bahasa Melayu and English.

Full Privacy Policy

Updated 2026

Please read this Privacy Policy carefully before using 3star88 services. By registering an account or using our platform, you agree to the terms set out in this document.

Introduction and Scope of This Policy

This Privacy Policy is published by 3star88, an online gambling platform operating under international licensing. This policy applies to all registered members, website visitors and any individual who interacts with our services through our official website or support channels.

The main purpose of this document is to explain clearly and transparently:

  • The types of personal information we collect from users
  • The methods and purposes of that data collection
  • How data is stored, protected and shared
  • Your rights as the owner of your personal data
  • How to contact us on privacy matters

We are committed to ensuring that all data handling complies with internationally accepted data protection principles and applicable legal requirements.

Personal Information We Collect

In operating the 3star88 platform, we collect various categories of personal information to ensure a safe, responsible and high-quality service for all our members.

Account Registration Information:

  • Full name as stated on your MyKad
  • Identification card number (MyKad) or valid identity document
  • Date of birth — to verify that you meet the minimum age requirement of 21 years
  • An active mobile phone number
  • A valid email address
  • Account username and password

Financial and Transaction Information:

  • E-wallet account details (Touch 'n Go eWallet, DuitNow)
  • Bank account information for FPX online banking transactions
  • Deposit and withdrawal records
  • Cryptocurrency transaction history (USDT, BTC, ETH) where applicable

Technical and Activity Information:

  • IP address and information about the device used
  • Browser and operating system data
  • Game activity and betting logs
  • Cookie data and similar technologies

Purposes for Using Personal Data

3star88 uses your personal data solely for legitimate purposes related to delivering our services. We will not use your data for any other purpose without prior notice.

The main purposes for which your data is used are as follows:

  • Verifying your identity during registration and when logging in to your 3star88 account
  • Processing deposits and withdrawals securely through supported payment methods
  • Complying with age verification requirements to ensure only users aged 21 and above use our platform
  • Detecting and preventing fraud, money laundering or account misuse
  • Providing effective customer support via live chat and email
  • Sending important notifications related to your account, system updates and policy changes
  • Complying with legal obligations and international licensing requirements
  • Improving overall service quality and user experience

Data Protection and Security

The security of your personal data is a top priority for 3star88. We implement various technical and organisational measures to protect your information from unauthorised access, loss, misuse or accidental disclosure.

The security measures we practise include:

  • SSL/TLS encryption for all data communication between users and our servers
  • Password storage using strong hashing methods — we do not store your password in a readable format
  • Strict internal access controls — only authorised staff may access member personal data
  • Continuous system monitoring to detect any suspicious activity
  • Structured security incident response procedures
  • Regular security system updates

While we take all reasonable steps to protect your data, no security system can guarantee complete protection. You are also responsible for keeping your account password confidential.

Data Sharing and Disclosure

3star88 does not sell, rent or trade the personal data of our members to any third party for marketing purposes. We only share information in specific circumstances required for the operation of our services.

Situations that require limited data sharing:

  • Payment Service Providers: Information required to process financial transactions via Touch 'n Go eWallet, DuitNow, FPX and cryptocurrency is shared with the relevant payment service providers, solely for the purpose of processing those transactions.
  • Legal Requirements: We may be required to disclose certain information to the relevant authorities where there is a valid court order or legal requirement.
  • Fraud Prevention: Where there is strong evidence of fraudulent activity or money laundering, we reserve the right to share the necessary information with the relevant authorities.
  • Technical Service Providers: Technical partners who assist in operating our platform infrastructure are bound by strict confidentiality agreements and only access data that is strictly necessary for their tasks.

All third parties involved in handling our data are required to comply with data protection standards equivalent to those we practise.

Cookies and Tracking Technologies

The 3star88 website uses cookies and similar technologies to improve functionality and user experience. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for basic website functions such as login session verification and account security. These cookies cannot be disabled.
  • Performance Cookies: Help us understand how users interact with the website for the purpose of ongoing improvement. Data collected is in aggregate form and does not directly identify individuals.
  • Functional Cookies: Store user preferences such as preferred language and display settings to provide a more personalised experience.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the 3star88 website.

Data Retention Period

3star88 retains members' personal data for as long as necessary to fulfil the purposes for which it was collected, including any applicable legal, accounting or reporting requirements.

General guidelines for data retention periods:

  • Active account data is retained for the duration your account remains active plus a reasonable recovery period
  • Financial transaction records are retained in accordance with applicable legal and licensing requirements
  • Customer support communication logs are retained for reference and service improvement purposes
  • Technical data such as system logs are retained for the period required for security and troubleshooting purposes

When personal data is no longer needed, we will securely delete or anonymise it using recognised methods.

Cross-Border Data Transfers

As a platform operating under an international licence, some aspects of our data processing may involve transferring information to servers or partners located outside Malaysia. All such data transfers are carried out with adequate safeguards, including data transfer agreements that comply with international security standards.

We ensure that any country or organisation receiving your personal data provides a level of protection equivalent to that set out in this Privacy Policy.

Privacy Policy Updates

3star88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Where there are significant changes, we will notify members via:

  • A notice prominently displayed on the 3star88 website
  • A notification sent to the email address registered to your account

The effective date of the latest version of this Privacy Policy is shown at the top of the document. You are encouraged to review this Privacy Policy periodically. Your continued use of 3star88 services after any changes are published will be considered acceptance of the updated policy.

Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or the handling of your personal data by 3star88, please contact our team through the following channels:

Our support team operates 24/7 in Malay and English and will endeavour to address any privacy-related enquiries promptly and professionally.

Personal Data Subject Rights

As a 3star88 member, you have important rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.

01

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable period after the request is submitted.

02

Right of Rectification

If your personal data is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly through your 3star88 account settings.

03

Right of Erasure

In certain circumstances, you may request the deletion of your personal data. Such requests will be assessed in accordance with relevant legal obligations and service operations.

04

Right to Object

You may object to the processing of your personal data for specific purposes. We will carefully consider each objection and provide you with a written response.

To exercise any of the above rights, please contact the 3star88 support team via live chat or email. We may need to verify your identity before processing any personal data request to ensure the security of your account.

Frequently Asked Questions About Privacy

Answers to the questions most frequently asked by 3star88 members regarding privacy and personal data protection.

During registration, you need to provide your full name as shown on your MyKad, identification card number, date of birth (to verify the minimum age requirement of 21+), mobile phone number, email address and your chosen account password. This information is required to verify your identity and ensure the security of your account.

3star88 does not sell or trade your personal data. Limited data sharing only occurs in three situations: payment processing through recognised financial service providers, compliance with legal and licensing requirements, and with technical partners who are bound by strict confidentiality agreements.

Some basic information can be updated directly through your 3star88 account settings page after logging in. For changes to more sensitive information such as your MyKad number or full name, please contact 3star88 support via live chat or email. Our team will verify your identity before processing any changes.

Active account data is retained for the duration your account remains active. Financial transaction records are kept in accordance with applicable legal and international licensing requirements. Once the required retention period has ended, your data will be securely deleted or anonymised using industry-recognised methods.

Yes, all financial information is processed through channels protected by SSL/TLS encryption. Payment details via Touch 'n Go eWallet, DuitNow and FPX online banking are handled directly with the relevant financial service providers and are not stored in our main systems. We use the latest security technology to ensure every transaction is processed securely.

Yes, you can submit a request for account closure and personal data deletion to 3star88 support. The request will be assessed taking into account legal obligations and licensing requirements that may require us to retain certain records for a specified period. We will inform you of the outcome and the time required once your request has been received.

Your Account is Fully Protected

The 3star88 Privacy Policy is designed to ensure you can enjoy slot games, live casino and sports betting with full confidence that your personal data is always well looked after.